Contact Us
Please visit https://www.capitol-preferred.com/ for more information.
PO Box 31148
Tampa, FL 33631-3148
Attn: Payment Processing
4700 140th Ave, North Suite 106
Clearwater, FL 33762
PO Box 31156
Tampa, FL 33631-3156
Attn: Payment Processing
4700 140th Ave, North Suite 106
Clearwater, FL 33762
For questions regarding coverage, billing and payments: our hours of operation are Monday to Friday from 9am - 5pm Eastern Time.
Customer Service: 866-874-7342
Customer Service Email: CSR@southernfidelityins.com
Fax: 850-521-3081
Agents' Toll Free Hotline: 866-471-8855
Customer Service: 800-734-4749
Customer Service Email: CSR@capitol-preferred.com
Fax: 850-521-0077
Agents' Toll Free Hotline: 866-471-8855
To speak with an adjuster about your existing claim, our hours of operation are Monday to Friday from 9am - 5pm Eastern Time.
File a new claim 24 hours a day, 7 days a week
Claims: 866-722-4995
Report a Claim Online
Fax: 850-521-3069
Once a claim is filed, use this email to submit additional information pertaining to your claim. Please reference your claim number in the subject line.
Claims Email: IAReports@southernfidelityins.com
Attn: Claims Processing
PO Box 16029
Tallahassee, FL 32317
Claims: 888-388-2742
Report a Claim Online
Fax: 850-521-0077
Once a claim is filed, use this email to submit additional information pertaining to your claim. Please reference your claim number in the subject line.
Claims Email: IAReports@capitol-preferred.com
Attn: Claims Processing
PO Box 15339-5339
Tallahassee, FL 32317