Claims Service

Phone Number: 1-866-722-4995
Mailing Address:

Attn: Claims Processing


PO Box 16029 Tallahassee FL 32317

Fax Number: 1-850-521-3081

Customer Service

Click for Live Chat Help

For questions regarding coverage, billing and payments please click the button above to start a live chat session with a customer service department representative.

Hours of operation are from 9:00am to 5:00pm Eastern Time, Monday - Friday


To Report A New Claim Call 866-722-4995

Be Prepared Before You Call

  • Report your claim immediately by calling toll free 866-722-4995.
  • Take photos of the damage prior to making emergency repairs.
  • Make necessary repairs, if only temporary, to prevent further damage and protect your property.
  • Maintain detailed receipts and present them to the adjuster or company representative.